General technical requirements
To connect and complete an Online Proctored assessment with Testgrid, you will need:
- A PC or Mac desktop computer or laptop (only). Chromebooks, tablets and smartphones cannot be used to take a proctored assessment.
- A stable internet connection: minimum 1Mbps upload & download speeds.
- A working microphone: often built into web cameras.
- A compatible web browser: Google Chrome or Mozilla Firefox (recommended), Microsoft Edge or Safari
- To ensure your device software is up to date.
Detailed technical requirements
Below is a list of minimum and recommended specifications for your equipment
TYPE | MINIMUM | RECOMMENDED |
Internet Connection | Wifi Connection | Wired Connection |
PC Users | Windows 10 (Windows 10 S mode is not supported) The Guardian browser requires 64-bit Windows 10 | Windows 10 (10 S mode is not supported) |
Mac Users | MacOS 10.13 (Oldest Still Maintained Version) | MacOS 10.15 |
CPU | more than 2 core CPU less than 85% CPU Usage | more than 4 core CPU less than 50% CPU Usage |
Webcam | 640x480 resolution | 1280x720 resolution |
Internet Download Speed | 1 Mbps Note: Hotspots and tethering are not supported due to stability issues | 12 Mbps |
Internet Upload Speed | 1 Mbps | 3 Mbps |
RAM | 4 GB less than 95% Ram Usage | 16 GB less than 70% Usage |
Connectivity Ports | 1935, 843, 80, 443, 61613, UDP/TCP | 1935, 843, 80, 443, 61613, UDP/TCP |
Screen Resolution | 1366 x 768 | 1920 x 1080 and above |
Equipment that is NOT supported
- Google Chromebooks
- Tablets (Nexus, iPad, Tab, Note, etc.)
- Smartphones
- Linux operating systems
- Windows 10 in S mode or Surface RT
- No running inside a virtual machine. You will be asked to reconnect using your host operating system to take your assessment.
Download and Install the Guardian Browser
You will need to download and Install the Guardian browser before you take your proctored assessment.
Once you’ve installed the Guardian browser, restart your computer and run a quick test of your equipment by clicking here