 Technical troubleshooting tips – Testgrid Scheduler |
For specific instructions on how to check and enable your device camera and microphone permissions, please refer to the relevant device you are using.
Note: All mobile devices follow the same instructions to enable camera and microphone permissions.
If you are using a mobile device, it is recommended that you use your device's native browser to conduct the video interview (Google Chrome for Android, Safari for iOS)
You’ll find guided instructions for Windows and Mac devices below:
Windows
Mac
Mobile Devices - iPhone/iPad
Mobile Devices - Android
Need more help? click on ‘Contact us’ (in the top right header of this page) to email a member of our support team for assistance.
